Toatlas Customer Service System (Customer Service Outsourcing) Website Online Customer Service System - Webpage Online Customer Service Software Code

www.line.toatlas.com

ToAtLas online customer service system

Customer service transfer, visitor information, visitor browsing trajectory, message read/unread, robot, message recall and other functions

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H5 mobile terminal

The system automatically adapts to mobile devices and can also connect to apps (H5 mode)

Intelligent robot

Robots independently solve common problems, with a 24/7 gold medal service that never goes offline

Identify customer information

The visitor's IP, region, source, browsing page, etc., help determine whether the visitor is an important or potential customer

Intelligent Quick Reply

When the seat inputs a reply, it can intelligently match quick reply language, quickly send with one click, and improve reply efficiency

Intelligent allocation

Support two modes of claiming and intelligent allocation to maximize customer service needs

Visitor anticipates input

The conversation content entered by visitors will be displayed in real-time on the workbench, making it convenient for human customer service to prepare scripts in a timely manner and improving communication efficiency

Core advantages

The front-end reception of the online customer service system adopts computer PC+web adaptive display. The backend supports both computer and mobile login, and the website only needs to embed a JS or modify the customer service guide address to quickly access! Function: Message read/unread, robot, message prompt, message recall, visitor, and other functions

Frequently Asked Questions

Support setting common questions, customers can click on common questions, the system will automatically reply, reducing customer service workload

Customer Service Grouping

Support customer service grouping, such as pre-sales customer service, after-sales customer service, etc., allowing professional personnel to do professional things

Read function

Supports message read function, making it clear whether the customer service has received the message sent to the visitor or not

Other Customer service transfer, historical message viewing, data statistics, source tracking, greetings, visitors, etc

Customer service outsourcing, one-stop service

Customer service transfer, visitor information, visitor browsing trajectory, message read/unread, robot, message recall and other functions